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RescueTime Goodies – Big Release

Big release for RescueTime today. I have no time to write about it (and probably oughta write on the RescueTime blog if I did have time… which I promise I’ll do).

If you’re a RescueTime user, check it out and let us know your thoughts!

Zeno & Software

Everyone with a fine liberal arts education should be familiar with Zeno’s Dichotomy Paradox (props to Steve Leroux for helping me remember his damn name).

“Suppose Homer wants to catch a stationary bus. Before he can get there, he must get halfway there. Before he can get halfway there, he must get a quarter of the way there. Before traveling a quarter, he must travel one-eighth; before an eighth, one-sixteenth; and so on.”

I can think of no better description of software development releases (or product development in general). At some point you have to say “fuck it”, fall forward, and confound Zeno. Throw caution to the wind and ship too early and you ship crap– and your users know it. Aim for perfection and days stretch to weeks as each day brings you asymptotically closer to greatness (which sucks the life out of any team, IMO). I know teams who literally have worked for a year or more without shipping anything to anyone. I don’t know how they can do it.

But, any way you slice it, those last few days before a release feel like you’re wading through rancid molasses.

Silicon Valley versus Seattle (and Everywhere Else)

There has been a lot of chatter lately about alternatives to Silicon Valley. There is no denying that Silicon Valley produces more startup success than any other town. But is it cause or effect? Does SV add some secret sauce to the startup recipe or is it simply a place where a lot of geeks tend to congregate?

For starters, it’s a good idea to read Glenn Kelman’s outstanding post on Seattle as a startup hub, inspired by the New York Times piece on the same topic. TechCrunch fairly quickly blew the post out of the water, causing Glenn to post a solid (and humble) response. And, causing Alan to point out that Arrington is “being a wanker”. Fun stuff! I I’m a big Arrington fan, but I’ll second the sentiment… It’s easy to crap on an upstart. Windows people have been doing it to Mac people for years. “You’re so far behind, why are you even trying? It’s almost pathetic,” they say. Strange that you don’t hear that too much anymore from the Windows camp. Never count out an upstart!

As a founder who is currently hip deep in the YCombinator experience in Silicon Valley, my initial inclination was to return to Seattle in March. I’m currently rethinking that sentiment (but haven’t made any sweeping decisions). The purpose of this post is to publicly run through some thoughts on this and get some feedback.

As mentioned by just about entire world, Silicon Valley births more startups than anyone. By a huge margin. It’s ridiculous how far it is ahead of upstarts like Boston, Seattle, Austin, etc. It’s obvious to me that there are many more startup PEOPLE in SV (which is a big reason for the number), but are there factors there that make startups more successful? I’m going to run through the thing I think are critical for a startup and how I think SV adds to them. Call me out if I’m wrong or if I’m missing anything:

  • First and foremost, a startup needs to build something people want. I don’t think SV really helps here. In fact, the “echo chamber” effect might cause founders to thing that people around the world actually think and behave like the geeks in SV. If you buy the argument that SV people are smarter/better than other folks, then maybe SV would get an edge here.
  • A startup needs a great team. People who destroy problems. People who prioritize the right problems. SV certainly has the edge here in supply, but it’s difficult to determine how the demand effects that availability of these people. I will say that, while I have been pretty damn impressed with the people in SV, I don’t think they are any better than the best people in Seattle (but there sure are a lot of ‘em). And they tend to be more motivated, more monomaniacal, and more mercenary. Again, it’s hard to gauge supply and demand here– there are plenty of startup nuts in Seattle. I’m tempted to give the edge here to Silicon Valley because that’s what people smarter than me have concluded in the past, but that seems like a lousy reason to do it. It comes down to this– if I spend 6 months trying to build a small kickass engineering team, would I get a better team in SV? Or is the competition too fierce?
  • Startups need to work their asses off. This seems to be one of Arrington’s main points: That Seattle-folk frolic on hiking trails and in kayaks instead of working on their startup. I think that’s pretty ridiculous. Passion and dedication aren’t geographically bound. There are plenty of SV people who bounce from party to party and conference to conference when they should be coding or slinging pixels. This is a personal trait, though you could argue that SV attracts more monomaniacal folks. Again, however, there’s no denying SV has the edge in supply– but does the demand outstrip it? Does more = more who are available?
  • Startups need money and time. And, oftentimes, money can buy you time. Here, Silicon Valley bitch-slaps any of the upstarts. Anecdotally, it seems that funding in SV happens quicker (allowing founders to get back to building products). It also seems more available for early-stage companies. For companies who can’t bootstrap their way to a 12-18 month runway, this is huge consideration. This is also a big deal for companies without an obvious revenue model (Twitter?).
  • Startups need blog and press coverage. SV wins here, too– by a healthy margin. I’m tempted to break out my “marketing is a tax you pay for being unremarkable” quote (I wish I could recall who originally said this). I firmly believe that you’ll get coverage if you’ve made something exceptional that people really want. There’s no arguing, however, that that you’ll probably get more if you go to the right parties and conferences, and manage to chat with bloggers like Scoble or Arrington.
  • Distribution and deals. Technologists can often be snarky about the idea of bizdev, but it can be damn powerful. At the end of the day, many of the people you want to be doing deals with are probably in the Valley, and deals happen better if you can meet face to face ( and meet often, if necessary). There’s something inherently more comfortable about doing a deal with a company down the street. SV wins here, hands down.
  • Lawyers and accountants. SV has more specialized services folks, but I’ve literally never heard of a startup who died from lack of a great startup lawyer. I think there is a healthy supply of these in any of the upstart hubs. Am I being naive here?
  • People who buy startups. Acquisitions are like any other deal. They oftentimes happen because of face-to-face meetings and are probably likelier to happen if you are right down the street from your potential suitor. Seattle has Microsoft and Amazon. SV has just about everyone else who buys startups, notably Google and the ailing Yahoo(soft). Your mileage will vary, depending on your startup. A financial software startup might have a better chance of getting bought in NYC.

It’s probably safe to say that each of the above points carry different weights for different startups. A company like mine might not care much about great startup lawyers, but a company like Avvo might. A company like Twitter clearly cares an awful lot about funding– it’s a big play with a ton of upfront expenses and no immediate way to make a pile of money. But for a company like mine (which, ultimately, is probably going to live or die based on the value we can provide to businesses), will living in Silicon Valley give us enough of an edge to justify the expense and distraction of moving?

Widgets!

RescueTime will never be a purveyor of widgets (as a primary business), but there’s no denying that widgets are a damn good way to spread the word about your product, assuming that anyone actually wants to install them.

A widget that displays exactly how you spend your computer time may be creepy to some. As an old skool fella who is a bit more privacy-focused, I never really thought that a widget belonged anywhere on our near-term product roadmap. However, when we did our “What features do you want?” survey, thousands of people filled it out… 26% of ‘em expressed interest in a widget.

Sooooo, we built widgets. You can see mine to the right hand side of this blog– it’s a real time report of exactly what categories of my computer time I’m spending the most time on.

As we started thinking about it, RescueTime widgets could be used for all sorts of fun stuff:

  • Lifestreaming. Just a fun little way to tell the world how you spend your time.
  • Life hacking. We all know that discipline is hard. As Paul Graham says, there is nothing more motivating than the fear of public failure and ridicule. If your productivity data is available for all to see, do you think you’ll be a touch more productive?
  • Workstreaming. Want to telecommute? Whip up a page for your boss with a few of your RescueTime graphs up there so he can feel “in touch”. For extra credit, you could throw a few static graphs ABOVE your real-time graphs, giving your boss graphs showing your pre-telecommute productivity.
  • Create your own Dashboard! RescueTime has a handy Dashboard, but maybe you care about other graphs that require a few clicks. You could whip up your own “dashboard” (on a private page or intranet, maybe) that shows exactly what you want to see. Right now we really only offer two graph types (top apps/sites and top tags– or labels), but very soon any graph will be embeddable.
  • Speaking of Intranets… You could drop a few graphs there to show what you’re up to. This will really start to sing when we introduce our groups functionality (allowing aggregation of multiple people into one graph).

Widgets are officially a beta product– we’ve got a few kinks to work out. For example, in Firefox there is a Flash bug that results in the status bar continuing to report “transferring data from RescueTime.com…” even though it’s not (you can switch to a different tab and back to make the message go away). Anyone know how to fix this?

Adsense is Broken

I love the idea of contextual advertising, and I think Adsense has been a boon to entrepreneurship across the world. But it’s clearly broken. Today we received some nice feedback about RescueTime:

from A RescueTime User
to team@rescuetime.com,
date Feb 9, 2008 1:27 PM
subject RESCUETIME APP FEEDBACK

great site!

put some adsense here and i’ll click it every time i come here!

This is the 3rd such email we’ve received, and given that the concept of PPC advertising is increasingly well understood, is not an uncommon sentiment. Internet software has to be free, right? If so, how can a thankful user reward a company?

I wonder how advertisers feel about this? It’s no wonder that Adsense earnings are sharply dropping.

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